Frequently Asked Questions (and the Honest Answers You’re Really Looking For)

When it comes to moving home, letting out a property, or buying your next one, the process can feel like a maze — and not the fun kind. So here are the most common questions we get asked, with straight answers to help you make sense of it all. 1. How much is my house worth? That depends — not just on the market, but how your home shows up in it. We don’t just run a few numbers and give you a guess. We consider your property's condition, location, layout, potential, and current buyer demand. And we’ll always be honest. If we think you could do a few small things to boost the value, we’ll tell you (and help make it happen). 2. How quickly can I sell? If your home’s priced well and marketed properly — including staging, professional photography, and strong online presence — you’ll usually find a buyer within the first few weeks. In fact, data shows that homes that sell in the first 30 days have a 90%+ chance of completing. Leave it too long, and that figure drops by nearly half. 3. Do I need to do work to my house before selling? Not always. Some buyers are looking for a project — others want move-in ready. We’ll advise you honestly on what’s worth doing and what’s not. Sometimes a deep clean, a de-clutter, and a fresh coat of paint in the right spots does more than spending thousands on a new kitchen. 4. Should I wait for the market to improve? Trying to “time the market” is a bit like waiting for the perfect wave. It can be done, but it’s not guaranteed. What matters more is your personal situation. If you’re upsizing or downsizing, it often balances out. We’ll help you look at the bigger picture — including where you’re heading next — not just where you are now. 5. I’m thinking of renting out my house — what do I need to know? Start with your goals: are you after long-term income, or are you keeping your options open for the future? Then we’ll walk you through rental value, legal obligations, tenant finding, and how to make the process as hands-off (or hands-on) as you want. We're landlords ourselves — so we get it, and we’ll tell you what we’d do in your shoes. 6. Do you do lettings as well as sales? We do — and not just the usual tenant-find service. We offer fully managed lettings, advice on buy-to-let investments, and guidance on everything from tax rules to how to increase your yield. Whether you’ve got one property or ten, we treat them all like they’re our own. 7. What makes you different from other estate agents? We’re not a big corporate. We’re local, we care, and we work like it. That means honest advice (even if it costs us the instruction), great marketing, hands-on support, and a genuine effort to make moving less stressful. We’ll sort staging, coordinate with solicitors, help with trades, and keep you informed without the fluff. 8. Do you cover [insert village/town here]? If it’s in Suffolk or close by — probably yes. Our office is based near Eye, and we cover Debenham, Stowmarket, Framlingham, Elmswell, Woodbridge, Bury St Edmunds, and everywhere in between. If in doubt, just ask. 9. How do I get started? Simple — give us a call, send us a message, or pop into the office for a chat (and a proper coffee). Whether you’re six months away from doing anything or need to get going yesterday, we’ll tailor the next steps to suit you. Got a question that’s not listed here? Drop us a line — we’d love to help.

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